Shipping policy
STA Shipping Policy
At STA, we are committed to getting your orders to you as quickly and efficiently as possible. Please review our straightforward shipping policy below.
1. Shipping Destination
We currently ship to addresses within the continental United States only.
2. Order Processing Time
All orders are processed within 1 business day (Monday through Friday, excluding major US holidays) after payment is confirmed.
3. Shipping Time & Method
Once your order is shipped, you can expect it to arrive within 3 to 5 business days. Shipping time begins from the date the carrier receives the package and does not include weekends or holidays.
4. Shipping Costs
We are happy to offer FREE STANDARD SHIPPING on all orders shipped within the United States. No minimum purchase is required.
5. What if my package is delayed?
While we provide estimated transit times, please note that shipping delays can occasionally occur due to factors beyond our control, such as carrier processing times, weather events, or incorrect address information. STA is not liable for these delays.
6. Order Tracking
You will receive a confirmation email with a tracking number as soon as your order is shipped. This allows you to monitor your package's journey directly with the carrier.
7. Incorrect Shipping Addresses
Please ensure your shipping address is entered correctly at checkout. STA is not responsible for orders shipped to an incorrect or incomplete address provided by the customer. If a package is returned to us due to an incorrect address, reshipping will require a new shipping fee.
8. Contact Us
For any questions regarding your order or our shipping policy, please don't hesitate to contact our customer service team at [Insert Your Customer Service Email].
Thank you for shopping with STA!